In today’s digital-first economy, more users are turning to decentralized payment methods for fast, secure, and borderless transactions. If you're looking to manage domain name operations or add funds to your prepaid account using cryptocurrency, you're in luck. You can now pay using popular digital assets like Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH). These payments are processed through a trusted crypto payment gateway, enabling seamless and secure transactions without the need for traditional banking infrastructure.
This guide walks you through everything you need to know about paying with cryptocurrency—how it works, what options are available, and what to expect during the process.
Accepted Cryptocurrencies and Payment Processing
We support three major cryptocurrencies for payments:
- Bitcoin (BTC)
- Ethereum (ETH)
- Bitcoin Cash (BCH)
These digital currencies are processed through a leading cryptocurrency payment provider that ensures compliance, security, and fast transaction handling. By leveraging blockchain technology, users benefit from transparent, tamper-proof transactions that are both efficient and globally accessible.
👉 Discover how easy it is to complete your first crypto transaction today.
Setting Up for Crypto Payments: BitPay ID Required
Before making your first payment, there's one important step: creating a BitPay ID. This is required by the payment processor to meet global regulatory standards, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
The BitPay ID setup is a one-time, straightforward process that involves:
- Providing basic personal information (name, email, phone number)
- Verifying your identity with acceptable documents (such as a government-issued ID)
- Confirming your account via email or SMS
Once verified, your BitPay ID allows you to make future payments quickly and securely across any platform that uses BitPay as its processor.
Note: For full details on acceptable documents and verification steps, visit BitPay’s official support article on ID verification.
How to Complete Your Cryptocurrency Payment
At checkout, when you select a cryptocurrency as your payment method, you’ll be presented with several convenient options to send funds:
1. Send Directly to Wallet Address
You can manually transfer funds from your personal crypto wallet to the designated receiving address generated for your order. This method works with most standard wallets that support BTC, ETH, or BCH.
Ensure accuracy when entering the address—transactions on the blockchain are irreversible.
2. Connect via BitPay Payment Portal
For a smoother experience, you can be redirected directly to the secure BitPay interface. Here, you’ll review the amount due in your chosen cryptocurrency and confirm the transaction using your preferred wallet.
This option often supports instant price locking, protecting you from market volatility during checkout.
3. Use a QR Code Scanner
Mobile users can simply scan a dynamic QR code displayed on-screen using their smartphone’s camera or wallet app. This automatically populates the recipient address and amount, minimizing errors and speeding up the process.
All three methods are secure and widely used by individuals and businesses alike.
Transaction Fees and Processing Time
Please note the following key details:
- A flat 0.001 BTC (or equivalent in ETH/BCH) transaction fee applies per order.
- This fee is deducted directly from your sending wallet—not added to your total.
- It covers network costs and helps ensure timely confirmation on the blockchain.
Once sent, your payment typically takes up to one hour to be confirmed and accepted. However, processing speed may vary depending on network congestion at the time of transfer.
Important: No service action (e.g., domain registration or credit application) will be taken until the full payment has been received and confirmed on-chain.
👉 Start using crypto for everyday transactions—fast, secure, and hassle-free.
Refunds and Account Credits
In cases where a refund is necessary—for example, due to service cancellation or billing error—the amount will be returned to your prepaid account balance, not to your original cryptocurrency wallet.
This policy helps maintain compliance and simplifies accounting on our end. From your prepaid balance, you can apply the credit toward future services or withdrawals (subject to platform rules).
Unfortunately, direct crypto refunds are not supported due to volatility and regulatory constraints.
Troubleshooting Crypto Payments
If you encounter any issues during payment—such as failed transactions, unconfirmed payments, or incorrect amounts—please reach out directly to BitPay’s customer support team at [email protected].
They handle all transaction-related inquiries and can assist with:
- Tracking payment status
- Resolving wallet connectivity issues
- Reissuing invoices or addresses
We recommend keeping screenshots or transaction IDs (TXIDs) handy when contacting support for faster resolution.
Frequently Asked Questions (FAQ)
Q: Why do I need a BitPay ID to pay with crypto?
A: BitPay ID is required to comply with international financial regulations. It verifies your identity once so you can make secure crypto payments across multiple platforms.
Q: Can I use any crypto wallet to send funds?
A: Yes—but only wallets that are compatible with BitPay. Most major software and hardware wallets for BTC, ETH, and BCH work seamlessly. Check BitPay’s compatibility list for specifics.
Q: Is the 0.001 BTC fee per transaction or per item?
A: It’s a flat fee per order, regardless of how many items or services you’re purchasing.
Q: How long does it take for my payment to be confirmed?
A: Typically within an hour, but may take longer during periods of high blockchain traffic. Always allow sufficient time before assuming a failure.
Q: Will I get my crypto back if I cancel an order?
A: No—refunds are issued as account credits in your prepaid balance, not returned to your crypto wallet.
Q: Can I pay with other cryptocurrencies like Litecoin or Dogecoin?
A: Currently, only Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Additional coins may be added in the future based on demand.
👉 See how simple it is to start using digital currencies for real-world services.
By integrating trusted blockchain solutions into everyday billing systems, paying with cryptocurrency becomes not just possible—but practical. Whether you're managing domains or topping up your account, using BTC, ETH, or BCH offers flexibility, speed, and financial autonomy.
As adoption grows and infrastructure improves, crypto payments are becoming a standard option for modern online users who value privacy, decentralization, and innovation. Now is the perfect time to make the switch.