In today’s digital landscape, managing multiple accounts across platforms can become cumbersome—especially when it comes to financial and crypto services. If you're using OKX and find yourself with more than one account, you may benefit from the account merging feature. This streamlined process allows users to consolidate their accounts into a single, unified profile for easier management, improved security, and a better overall experience.
This guide will walk you through everything you need to know about account merging on OKX, including what it is, why you might need it, how to perform it via both mobile app and web browser, and best practices to ensure a smooth transition.
Understanding Account Merging
Account merging on OKX refers to the process of combining two separate accounts into one primary account. For example, if you have Account A and Account B, you can transfer all relevant data—such as login credentials (email or phone number), verification details, and trading history—from one account (the secondary) into the other (the primary). Once completed, the secondary account is permanently closed.
👉 Discover how merging your accounts simplifies crypto management and enhances security.
The key outcome is that only the primary account remains active, while the merged account is deactivated. This is not a transfer of funds only—it's a full migration of identity-linked information under OKX’s secure framework.
Common Use Cases for Merging Accounts
You might consider merging accounts in the following scenarios:
- You want to change your registered phone number or email, but that contact detail is already tied to another OKX account.
- You're trying to link a new phone number or email to your current account, but it's already associated with a different OKX profile you own.
- You’ve accidentally created duplicate accounts and want to centralize your assets and identity verification under one profile.
By merging accounts, you maintain compliance, avoid confusion, and reduce potential access issues down the line.
How to Merge Accounts on OKX: Step-by-Step Guide
OKX supports account merging through both its mobile app and web platform. The process varies slightly depending on whether you're merging a phone-number-based account or an email-based one.
Below are detailed instructions for each method.
Merging via OKX Mobile App (Phone Number Example)
If you're logged into your main account and wish to merge another account linked to a phone number, follow these steps:
- Open the OKX app and log in to your primary account.
- Tap the nine-dot menu in the top-left corner.
- Navigate to the settings panel by tapping the arrow icon on the right.
- Go to Security Settings > Phone Number > Bind Phone Number.
- Enter the phone number from the account you'd like to merge.
- Provide both the SMS verification code sent to that number and the email verification code from your current (primary) account.
- Confirm by tapping "OK" > "Migrate Phone Number".
- Review the displayed information and tap "Start" > "Correct" > "Next".
Read the account closure notice carefully, check the confirmation box, then tap:
- "Close Account"
- "Yes, Close Account"
- Finally, "Complete"
Your accounts are now successfully merged.
🔔 Important Notes:
- The account you're currently logged into becomes the primary (retained) account.
- The phone number being entered must belong to a secondary OKX account that you wish to merge.
- If the secondary account has both an email and a phone number linked, it cannot be merged via this method.
- Always withdraw all funds from the secondary account before initiating the merge to prevent asset loss.
Merging via OKX Website (Email Example)
To merge an email-linked account using the desktop version:
- Visit the official OKX website and log in to your primary account.
- Click your profile icon in the top-right corner and select "Personal Center" > "Security Center" > "Change Email".
- Enter the new email address—this should be the email tied to the secondary account you want to merge.
Input:
- Verification code sent to the new email
- Verification code sent to your current (primary) email
- Your Google Authenticator code (if 2FA is enabled)
- Click "Confirm" > "Merge Account"
Acknowledge the warning message by selecting:
- "I Understand" > "Yes, Correct" > "Next"
Check the box confirming you’ve read the closure terms, then click:
- "Close Account"
- "Yes, Confirm"
- "Complete"
Once finished, your accounts are unified under the primary profile.
🔔 Critical Reminders:
- As above, the logged-in account is retained; the email entered belongs to the account being merged.
- A secondary account with both email and phone binding cannot be merged.
- Ensure all balances—including cryptocurrencies, NFTs, and futures positions—are withdrawn prior to merging.
👉 Securely streamline your crypto identity with seamless account consolidation.
Frequently Asked Questions (FAQ)
✅ Can I merge two accounts that both have phone numbers linked?
No. To use the merge function, the secondary (target) account must have only one identifier—either a phone number or an email address—not both. If both are active, you'll need to contact OKX support for assistance.
✅ Will my trading history and KYC status transfer during the merge?
Yes. All verifiable data linked to the secondary account—including KYC level, transaction records, and referral history—will be transferred to the primary account where applicable.
✅ Is it possible to reverse an account merge?
No. Once an account is merged and closed, the action is permanent and irreversible. Make sure all assets are moved and all necessary data is backed up before proceeding.
✅ Do I lose access to my old login credentials after merging?
After merging, you can no longer log in using the credentials of the closed (merged) account. Use only the primary account’s login details going forward.
✅ Can I merge accounts across different regions or identities?
Account merging is only allowed between accounts under the same user identity and region due to regulatory compliance. Attempting cross-region merges may result in verification failure.
✅ Why should I avoid having multiple OKX accounts?
Multiple accounts increase complexity in tracking trades, tax reporting, and security management. They also risk triggering anti-fraud systems or limiting promotional eligibility. Consolidation improves clarity and control.
Best Practices Before Merging Accounts
To ensure a seamless experience:
- Back up all transaction history from the secondary account.
- Withdraw all funds, including spot balances, margin holdings, staked assets, and NFTs.
- Confirm that no open orders, loans, or subscriptions are active on the secondary account.
- Ensure your primary account has up-to-date 2FA protection enabled.
👉 Maximize your crypto efficiency—merge accounts safely and securely today.
Final Thoughts
Merging accounts on OKX is a powerful tool designed to help users simplify their digital footprint without losing valuable data or assets. Whether you're consolidating due to accidental duplication or updating contact information, understanding how this feature works ensures a secure and stress-free experience.
By following OKX’s structured process and heeding all warnings—especially around fund withdrawal—you can confidently unify your presence on one robust, fully verified platform.
Remember: simplicity enhances security. One strong, well-maintained account is far more effective than several fragmented ones.