Welcome to OKX, a leading global cryptocurrency exchange offering secure and innovative digital asset trading services. By accessing or using the OKX Platform—including the website, mobile applications, and API—you agree to be legally bound by these Terms of Service (the “Terms”). These Terms govern your use of all services provided by OKX Middle East Fintech FZE, a Dubai-based entity regulated by the Dubai Virtual Asset Regulatory Authority (VARA) under license VL/23/12/003.
Please read these Terms carefully. They outline your rights, responsibilities, and the risks involved in using our platform.
Understanding the Agreement
1.1 Access and Acceptance
By clicking "Create Account" or using the OKX Platform, you acknowledge that you have read, understood, and agree to these Terms. The agreement applies to all services, including spot trading, margin lending, derivatives, staking, and wallet functionalities.
👉 Discover how OKX ensures secure and compliant trading for users worldwide.
1.2 Binding Agreement
Your continued use of OKX constitutes acceptance of these Terms in effect at the time of access. We reserve the right to modify the Terms at any time. Updates will be communicated via email or platform notifications, and the "Last Updated" date will reflect changes.
1.3 Compliance with Conduct and Policies
You also agree to abide by the Exchange Code of Conduct and acknowledge that OKX may enforce disciplinary actions for violations. A copy is provided upon account approval.
1.4 Language and Communication
All formal communications will be in English unless otherwise agreed. In case of discrepancies between translated versions and the English version, the English text prevails.
User Eligibility and Restrictions
2.1 Who Can Use OKX
To use our services:
- Individuals must be at least 18 years old.
- Legal entities must be validly registered and authorized for representation.
- You must not be suspended from OKX or listed on any sanctions list (e.g., UN, EU, OFAC, UAE Local Terrorism List).
You agree to provide compliance certification upon request.
2.2 Jurisdictional Restrictions
OKX does not serve users in certain Restricted Locations, including:
- United States (including territories)
- Japan, North Korea, Iran
- Hong Kong, Singapore, Belgium, France
- Canada, UK, Netherlands, Malta
Residents of these regions cannot open new accounts or access services.
Prohibited Activities
3.1 Restricted Business Types
The following activities are strictly prohibited:
- Unlicensed money transmission or shell banking
- Adult content, gambling, or drug-related transactions
- Market manipulation, wash trading, or Ponzi schemes
- Transactions involving sanctioned individuals or entities
- Use of darknet markets or counterfeit goods
OKX actively monitors accounts for suspicious behavior.
3.2 Enforcement Actions
If we suspect involvement in prohibited activities, we may:
- Suspend or terminate your account
- Freeze funds immediately
- Report to law enforcement authorities
Services Offered by OKX
4.1 Digital Asset Trading Platform
OKX provides a secure environment for holding and trading digital assets, including cryptocurrencies and tokens. Users can deposit, trade, and withdraw assets subject to platform rules.
Available assets are listed at:
https://www.okx.com/join/8265080markets/prices
4.2 Core Trading Services
We offer:
- Order Matching: Automated execution based on price-time priority
- Digital Wallets: Secure storage managed by OKX
- Spot Trading: Direct exchange of one digital asset for another
Orders may be partially filled from multiple counterparties.
4.3 Additional Services (Separate Agreements Apply)
These include:
- Margin Lending: Borrow and earn rewards
- Derivatives Trading: Leverage-based contracts
- Staking: Lock assets for yield generation
Separate terms apply for each service.
4.4 Risk Disclosure
User assets are pooled and not protected by deposit insurance. In case of insolvency or shortfall, recovery may not be guaranteed.
Trading Mechanics and User Responsibilities
5.1 Order Execution
Trading is available 24/7 except during maintenance or outages. Orders can be placed for:
- Fiat-to-crypto
- Crypto-to-fiat
- Crypto-to-crypto pairs
5.2 Transaction Finality
Once executed, trades are irreversible. OKX may reverse transactions only under exceptional circumstances (e.g., system bugs, fraud).
5.3 System Limitations
Delays may occur due to:
- Network congestion
- Security protocols
- Maintenance windows
Users must verify all transaction details before submission.
👉 Learn how OKX’s advanced trading engine ensures fast and fair order execution.
Risk Disclosure
6.1 High-Risk Nature of Digital Assets
Digital assets are:
- Not legal tender
- Not backed by governments
- Highly volatile and speculative
Past performance does not guarantee future results.
6.2 No Investment Advice
OKX provides an execution-only platform. We do not offer financial, tax, or investment advice. You are solely responsible for assessing suitability.
6.3 Technology and Cyber Risks
Potential risks include:
- Hacking, phishing, malware
- Loss of private keys
- Irreversible transfers to incorrect addresses
Use strong security practices to protect your account.
6.4 Regulatory Uncertainty
Laws vary globally. Your local jurisdiction may restrict or ban crypto trading. You are responsible for compliance.
Account Management
7.1 Registration and Verification
You must provide accurate identity documents (e.g., ID, proof of address). Keep information updated.
7.2 Security Responsibilities
You are responsible for:
- Protecting passwords and API keys
- Reporting unauthorized access immediately
- Avoiding jailbroken devices or third-party apps
Never share login credentials.
7.3 Account Suspension or Closure
OKX may suspend accounts if we suspect:
- Fraud or AML violations
- Unauthorized access
- Breach of terms
Upon closure, remaining assets will be returned after deducting applicable fees.
Fees and Payments
10.1 Fee Structure
Fees apply to trading, withdrawals, and other services. Details are published at:
https://www.okx.com/join/8265080fees
We reserve the right to update fees with prior notice.
10.2 Automatic Deductions
Service fees may be deducted directly from your account balance without prior notice.
Limitation of Liability
15.1 No Warranty
Services are provided “as is” and “as available.” We disclaim all warranties, including merchantability and fitness for purpose.
15.2 Liability Cap
Our total liability is limited to:
- USD 100; or
- The fees you paid in the last 12 months—whichever is lower.
We are not liable for indirect, consequential, or punitive damages.
Frequently Asked Questions (FAQ)
Q: Are my funds safe on OKX?
A: OKX uses advanced security measures including cold storage and multi-signature wallets. However, digital assets are not insured like bank deposits.
Q: Can I reverse a crypto transaction?
A: No. Blockchain transactions are irreversible. Always double-check recipient addresses.
Q: What happens if I lose my password?
A: You can reset it using your registered email or phone number. Never share recovery details with anyone.
Q: Does OKX report to tax authorities?
A: We comply with legal requests but do not automatically report user data unless required by law.
Q: Can I have multiple OKX accounts?
A: No. Registering multiple accounts violates our policies and may lead to suspension.
Q: How do I close my account?
A: Submit a request via support. Clear all open orders and withdraw remaining assets before closure.
Governing Law and Dispute Resolution
These Terms are governed by English law. Disputes under AED 500,000 go to DIFC Small Claims Court; larger claims proceed to arbitration under DIAC Rules in English.
Final Notes
OKX reserves the right to amend these Terms with 30 days’ notice unless urgent changes are needed for compliance or security. Continued use implies acceptance.
By using OKX, you confirm that you understand the risks and responsibilities associated with digital asset trading.
👉 Start your secure crypto journey with OKX today—trusted by millions worldwide.