Keeping your online accounts secure starts with a strong, up-to-date password. Whether you're using a mobile app or accessing your account via the web, knowing how to update your login password properly is essential for protecting your personal and financial information. This guide walks you through the step-by-step process of changing your login password—whether you remember your current one or need to reset it due to forgetfulness.
We’ll cover both app and web-based methods, highlight security best practices, and address common concerns users have during the password update process.
Why Updating Your Password Matters
Regularly updating your login credentials is a proactive way to enhance account security. Cyber threats evolve constantly, and outdated or weak passwords increase the risk of unauthorized access. By refreshing your password periodically—and ensuring it meets modern complexity standards—you significantly reduce vulnerability to brute-force attacks and data breaches.
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How to Change Your Login Password on the App
If You Remember Your Current Password
Updating your password on the mobile app is straightforward and secure. Follow these steps:
- Open the OKX app and tap on Menu.
- Navigate to Profile and Settings, then go to Security.
- Under the Authentication Methods section, select Login Password.
Enter the following:
- Your current login password
A new login password that meets the following criteria:
- 8–32 characters in length
- At least one lowercase letter
- At least one uppercase letter
- One number
- One symbol (e.g., !, @, #)
- Complete the required security authentication, such as phone verification, email code, or authenticator app code.
- Tap Confirm.
Once successful, you’ll receive an email or SMS notification confirming the change.
👉 Secure your account now with a strong new password using these simple steps.
Important Note: After changing your password, withdrawals will be disabled for 24 hours when logging in from a new device. This is a security measure designed to protect your assets.
If You’ve Forgotten Your Login Password
Don’t worry—if you can’t remember your current password, you can still regain control of your account:
- On the login screen, enter your registered phone number or email address.
- Tap Forgot your password.
- Confirm your contact details and proceed.
Set a new password by entering:
- A new login password meeting the same complexity rules above
- Confirmation of the new password
- Complete two-factor authentication (2FA) using your authenticator app or backup code.
- Tap Confirm.
- You’ll be redirected to the login page where you can sign in with your updated credentials.
You’ll receive confirmation via email or SMS once the update is complete.
Updating Your Password via Web Browser
When You Know Your Current Password
Changing your password on desktop is just as secure and user-friendly:
- Log in to your account at the official website.
- Click on your Profile Icon in the top-right corner and select Security.
- In the Authentication Methods section, click Login Password, then choose Change Password.
Input:
- Your current password
- Your new password (must meet all complexity requirements)
- Your 2FA code, if enabled
- Confirm the changes.
A confirmation message will be sent to your registered email or phone number.
👉 Take control of your digital safety—update your login details today.
If You Can’t Remember Your Password
Recovering access through the web interface is quick and reliable:
- Go to the login page and enter your phone number or email.
- Click Forgot your password.
- Enter your contact information and select Next.
- Provide the verification code sent to your device.
Create a new password that satisfies all complexity rules:
- 8–32 characters
- Includes uppercase, lowercase, number, and symbol
- Confirm and click Continue to Login.
- Return to the login screen and use your new credentials.
Again, you’ll receive a notification once the change takes effect.
Remember: For security reasons, withdrawal functionality is suspended for 24 hours after logging in from a new device post-password change.
Frequently Asked Questions (FAQ)
Q: How often should I update my login password?
It’s recommended to change your password every 3–6 months, especially if you’ve logged in from public devices or suspect any unusual activity.
Q: What happens if I don’t complete 2FA during the reset?
Two-factor authentication is mandatory for both security and compliance. Without completing it, you won’t be able to finalize the password change.
Q: Why are withdrawals disabled for 24 hours after a password change?
This delay prevents malicious actors from gaining immediate access to funds after hijacking an account. It gives you time to detect and respond to unauthorized changes.
Q: Can I reuse an old password?
No. The system does not allow reuse of previous passwords to ensure continuous improvement in account protection.
Q: What should I do if I don’t receive the verification code?
Check your spam folder or wait a few minutes for delivery. If issues persist, use alternative authentication methods like backup codes or contact support securely through the app.
Q: Are there tools to help me generate a strong password?
Yes! Use built-in password managers in browsers or trusted apps to create and store complex, unique passwords without memorizing them.
Best Practices for Strong Account Security
Beyond updating your password, consider these additional steps:
- Enable two-factor authentication (2FA) using an authenticator app instead of SMS.
- Avoid using public Wi-Fi when logging into sensitive accounts.
- Regularly review login history for unfamiliar devices or locations.
- Store recovery codes in a secure place offline.
👉 Maximize your security with advanced protection features available today.
By following this guide, you ensure that your account remains protected against unauthorized access while maintaining full control over your digital experience. Whether you're updating your password proactively or recovering access, each step plays a vital role in securing your online presence.
Stay vigilant, stay informed, and keep your credentials current.